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Think of our Owner Vanessa as your own personal Travel Research & Booking Assistant.
Vanessa Harrison exclusively looks after the travel arrangements of customers who expect their travel arranged with efficiency, logic and attention to detail. Along side outstanding level of customer service. Vanessa has over 15 years of experience and knowledge, which means she can cut through the glossy brochures and sales pitches to ensure the experience offered matches your wishes exactly.
"I do not sell travel, I arrange it with my customers wishes of the experience as the top priority." - Vanessa
Having undertaken quite the professional journey since embarking on this unexpected career path in 2011, fresh out of school as a know it all 19-year-old. Today, Vanessa is the proud owner of her own Agency - Opulent Travel by Vanessa Harrison, where she has the privilege of looking after the travel arrangements of people who value expert advice, personalised service and thoughtfully planned holidays. Her customers love to research in depth their travel and spend many weeks and months planning it. Unlike traditional sales agents who just want to get the booking in as quickly as possible with as little effort as they can, Vanessa prefers to take time to understand her customers and assist them with really understanding the holiday they book.
Whether you are celebrating a milestone, embarking on the trip of a lifetime or simply looking for a seamless escape, she sees that her role is to make every part of their journey effortless and ensure you are confident in the decisions you make. Having worked across both the retail and wholesale travel sectors, she brings extensive destination knowledge, strong supplier relationships and a commitment to outstanding customer service. Every itinerary is individually designed to reflect your travel style, interests and priorities, ensuring your holiday feels uniquely yours.

No two people have the same expectations of their holiday, which is why every itinerary we create is personally tailored to reflect your interests, travel style and the experiences that matter most to you.
Unlike traditional agencies which are focused on sales and meeting targets we instead focus on Education & Research. Our guests want unique and interesting travel which means detailed research and planning. We want our customers to think of us not only when it comes to booking their holiday but in the lead up to the booking with their research and questions.
As an independent agency we have no preferred supplier targets and so can truly access and provide options to our customers from the widest variety of suppliers. We also want our customers to have one number to call when arranging their travel, so we also choose to go beyond the basic's of flights, hotel & transfer bookings and include in our service acquisition of Visa's, insurance, rail tickets, car hire, cruise line shore excursions and even where possible dinning and activity arrangements. As Australians we travel a long way to get anywhere so making the most of our time and having as much pre-planned as possible is vital.
Working with Opulent Travel means benefiting from professional advice, industry expertise and access to trusted travel partners around the world. We help you navigate the overwhelming number of choices to identify the options that genuinely suit your needs and avoid costly mistakes that can impact your holiday. So, instead of spending hours aimlessly researching destinations, comparing suppliers and wondering whether you have made the right choice, let us assist you with not only booking your travel but researching it as well so that you can be confident in your decisions
At Opulent Travel, our philosophy is simple: Opulence is the quality of the experience.

Your experience begins the moment you get in touch. To ensure every journey receives the care and attention it deserves, consultations are available with Vanessa by appointment only.
Formats available:
During your consultation, Vaness
Your experience begins the moment you get in touch. To ensure every journey receives the care and attention it deserves, consultations are available with Vanessa by appointment only.
Formats available:
During your consultation, Vanessa will take the time to understand your travel aspirations, the experiences you are seeking, how you like to travel and the pace that suits you. You will discuss your destination ideas, travel preferences, budget and any special requirements to allow her to create a journey that is perfectly tailored to you. With carefully selected accommodation, flights, cruises, rail and unique experiences with those thoughtful finishing touches, every recommendation is made with one guiding philosophy: the quality of the experience.

Vanessa will put together a completely tailored proposal/set of proposals for you to consider. This usually takes a few days, though a fully tailored journey may take up to 14days to prepare.
Vanessa will keep you advised of her progress and once you have had time to look through the proposal\s a second conversation usually by phone will
Vanessa will put together a completely tailored proposal/set of proposals for you to consider. This usually takes a few days, though a fully tailored journey may take up to 14days to prepare.
Vanessa will keep you advised of her progress and once you have had time to look through the proposal\s a second conversation usually by phone will take place to discuss any amendments.
Once all the necessary amendments have been made and you are completely happy with the proposal, a final proposal will be made for you to sign off on.

Once the proposal is signed off Vanessa will book in the individual elements of your Travel. An invoice will be created and the commitment deposit will be applied as a partial payment.
The remaining payments will be required by the dates outlined on the invoice.
Reminders will be sent out two weeks before each due date, excluding deposit
Once the proposal is signed off Vanessa will book in the individual elements of your Travel. An invoice will be created and the commitment deposit will be applied as a partial payment.
The remaining payments will be required by the dates outlined on the invoice.
Reminders will be sent out two weeks before each due date, excluding deposit which may be required the same day or within a shorter time frame.
Customer payments you can choose to make one payment to our Customer Trust Fund which are then paid out in most instances the same working day to the suppliers or if you would prefer the supplier payments can be charged directly.

Opulent Travel by Vanessa Harrison is a full service agency and Vanessa believes it is her job to not only book your travel, but also service it. She is dedicated to every element of your holiday which includes, but is not limited to: Visa procurement, online check ins as well as other concierge offerings.
As each part of the travel “Adm
Opulent Travel by Vanessa Harrison is a full service agency and Vanessa believes it is her job to not only book your travel, but also service it. She is dedicated to every element of your holiday which includes, but is not limited to: Visa procurement, online check ins as well as other concierge offerings.
As each part of the travel “Administrations” comes up Vanessa will be in communication with you to ensure everything is perfectly orchestrated.

Vanessa will print off and package together for you all of your travel documents.
We aim to have these posted out to you to receive a month before departure. They are all sent by tracked mail.
Some boarding passes may only be accessible on mobile phones.

Vanessa will continue to monitor your plans whilst you are away and will ensure your are advised of any changes. Vanessa will send notifications either through email or the Compass App directly to you as well as speaking with the relevant suppliers to ensure the message is received by her customers.
Emergency contact for urgent issues whi
Vanessa will continue to monitor your plans whilst you are away and will ensure your are advised of any changes. Vanessa will send notifications either through email or the Compass App directly to you as well as speaking with the relevant suppliers to ensure the message is received by her customers.
Emergency contact for urgent issues whilst you are away is also provided in your documentation in the unlikely event you are unable to speak with Vanessa directly re URGENT issues whilst away.

We started Opulent Travel by Vanessa Harrison with a simple goal: to help people explore the world. Our team of experienced travel experts work tirelessly to craft unique and unforgettable experiences for our clients.

At Opulent Travel by Vanessa Harrison, we offer a wide range of services to make your travel experience as smooth and stress-free as possible. From flight bookings to hotel reservations, we have got you covered.

With Opulent Travel by Vanessa Harrison, you can travel to some of the most exotic and breathtaking destinations on the planet. Whether you want to explore ancient ruins or soak up the sun on a tropical beach, we have a destination that's perfect for you.
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